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YOUR DATA. OUR PRIORITY.

Software security.
A priority, not an afterthought.

Your flower shop runs on more than beautiful arrangements. It relies on customer information, payment connections and business records. IRIS brings platform safeguards, careful payment handling and scheduled backups together to help protect the details behind your day.

Protection across the details.
Confidence for your flower shop.

Florist software security matters every time your team accesses business information or processes a payment. IRIS follows security practices designed to protect your data, limit access to internal systems and keep the supporting infrastructure maintained.

From daily server checks to encrypted connections and regular database backups, these safeguards work across several areas of the platform. Here’s a closer look at how IRIS approaches protection for your shop and its customers.

01 / PLATFORM SAFEGUARDS

Security isn’t a one-time task.

Daily checks and ongoing maintenance help protect the systems your flower shop depends on.

IRIS carries out daily security operations across its dedicated servers. Access controls and regular updates add further layers of protection around the platform.

  • Daily malware and virus scans. Dedicated servers are scanned each day as part of IRIS’s security routine.
  • Firewalls and VPN safeguards. These systems help guard against unauthorized access.
  • Limited internal authorization. Access to internal IRIS systems is granted only to a small group of authorized users.
  • Regular patches and upgrades. Server maintenance includes security updates and upgrades to keep the infrastructure current.
02 / PAYMENT PRECAUTIONS

Handle payments.
With care.

Protect payment information in transit and avoid storing card details on IRIS servers.

IRIS uses encrypted connections for credit card transactions and requires an encrypted connection to the point-of-sale system. Repeat payments use processor-provided tokenization rather than stored card information on IRIS servers.

  • Encrypted payment connections. Credit card transactions are protected while information is in transit.
  • No credit card data stored on IRIS servers. Card information is not retained on the IRIS server infrastructure.
  • Processor-provided temporary tokens. Repeat sales use temporary tokenization technology supplied by PCI-compliant credit card processors.
03 / PHYSICAL SECURITY

Protected hosting.
People paying attention.

Physical safeguards and monitoring support the servers behind your shop’s software.

IRIS servers are hosted by Rackspace. The hosting environment combines surveillance, uptime monitoring and restricted data-center access, with IRIS support staff providing timely alerts about potential server issues.

  • 24-hour surveillance. Physical monitoring helps protect the server hosting environment.
  • 24/7 uptime monitoring. Server availability is monitored around the clock.
  • Restricted data-center access. Access is limited to authorized technicians.
  • Support staff alerts. Dedicated IRIS support staff provides up-to-the-minute alerts about potential server issues.
04 / DATABASE BACKUPS & STORAGE

Backups with a purpose.
A path to recovery.

Encrypted storage, scheduled backups and replicated data help prepare for the unexpected.

Data stored on IRIS servers is protected with several layers of encryption. Regular backups and replication to a secondary secure location provide a recovery path if hardware fails or information is lost.

  • Nightly database backups. Database information is backed up each night.
  • 15-minute incremental backups. Additional incremental backups capture changes throughout the day.
  • Secondary-location replication. Data is replicated to another secure location to support recovery.
  • Restoration support. Backups and replicated information help restore data following hardware failure or data loss.
LET’S TALK THROUGH THE DETAILS

Questions about your shop’s setup?

Our team can explain the security practices described here and talk through your store’s payment connections, access needs and backup questions.

YOUR NEXT CHAPTER STARTS HERE

Let your business bloom.

Let’s find the right tools for your flower shop. We’ll help with the rest.

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