Introducing the New IRIS Customer Portal
Transform the way you do business and elevate your client experience with our all-new digital solution.
Are you ready to offer your customers the ultimate convenience of managing their accounts online? The IRIS Customer Portal bridges the gap between your flower shop and your clients—whether they are everyday retail shoppers or high-volume corporate accounts. Upon completing a sale, your customer automatically receives an email and text message to set up a secure login, granting them 24/7 access to a fully customized portal linked directly to your store from any computer or mobile device.
Here is a breakdown of the powerful features designed to drive repeat business and streamline your operations:
The Dashboard
Maximize transparency and give your clients deep insights into their purchasing behavior. Whether you are serving an independent retail customer or a major corporate account, the main dashboard displays clear, concise, interactive graphs. At a glance, your customers can track their top five purchase categories, view precise month-to-month spending trends, check current outstanding balances, review average order amounts, and see their total year-to-date investments. By putting this data at their fingertips, you make planning for upcoming seasonal occasions effortless—and re-ordering from your shop the obvious choice.
Payment History
Build trust and eliminate administrative headaches with a comprehensive digital paper trail. The Payment History section displays meticulous details of every past payment submitted toward outstanding balances. To make tax season and bookkeeping seamless for your B2B clients, customers can effortlessly export their entire payment history into multiple accounting-friendly formats with a single click.
Open Balances
Accelerate your cash flow by removing the friction from collections. The Open Balances page provides a crystal-clear, real-time breakdown of all pending orders that require payment. Just like their past receipts, clients can export this open ledger into multiple formats, allowing their accounting departments to verify, track, and approve pending invoices instantly without ever having to call your shop.
Making Payments Online
Give your customers the freedom to pay on their terms, accelerating your revenue. Your clients will have the capability to securely clear open balances online from any device, anywhere in the world, at any time. By transforming a manual billing process into a seamless, mobile-friendly checkout experience, you ensure your flower shop gets paid faster while delivering modern, top-tier customer service.
