See the whole delivery day
Bring order destinations together so your team can organize deliveries and understand each route.
Thoughtful flowers. Smarter journeys.
From your shop to their doorstep. With less backtracking.
Bring a little calm to your delivery day. Organize stops, plan optimized routes, and help your flowers arrive where they belong.
MADE FOR YOUR EVERYDAY
Less busywork.
More possibilities.
Busy holidays shouldn't mean juggling delivery paperwork. IRIS delivery routing gives your team a clearer view of the day. Organize your orders into routes, see destinations on a map, and prepare the information drivers need before they leave the shop.
- Create optimized routes for your delivery orders
- View destinations with real-time mapping
- Print delivery manifests for your drivers
- Download routes to GPS
MORE DELIVERIES. NO PRESET COUNT LIMIT.
Unlimited deliveries.
Your route. Your way.
IRIS Delivery Routing lets you add an unlimited number of deliveries to a single route—no delivery-count cap to work around.
From neighborhood flower shops to larger floral businesses, build routes around your delivery day—including the order volume that comes with your busiest holidays.
MORE WAYS TO WORK
IRIS Routing. A closer look.
Explore the views and tools behind your flower shop’s delivery day.
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The Ultimate View Port - Split View
Keep your delivery map and order list together in one clear view. See both at the same time, so you can review your deliveries without switching between screens.
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IRIS Routing - List View
See all outstanding delivery orders on one screen. IRIS List View gives your team a focused overview of the deliveries still to be managed.
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Barcode Scanning
Create delivery routes by scanning the barcodes on your delivery/super-tickets. Turn the tickets your team already uses into a convenient starting point for route creation.
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Real-Time Traffic
Bring traffic conditions into view with one click. See traffic details in your delivery areas for an extra layer of context as you plan your delivery day.
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Delivery Management Settings
Tailor your delivery workflow from the control panel. Configure advanced delivery management options to suit the way your flower shop works.
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Draw & Create Zones
Draw and create delivery zones directly on your map. Shape the areas that work for your flower shop with a clear, visual approach to zone setup.
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ADVANCED DELIVERY CONTROLS
IRIS Radar.
More detail when your delivery day calls for it. IRIS Radar gives your dispatchers and drivers weather context alongside routing information, so they can plan with a clearer picture of the conditions in your area.
Weather changes. Stay a step ahead.
Weather can change the shape of a delivery day. View radar and cloud information for your area to help your team assess routes and plan time-sensitive deliveries.
By factoring in weather conditions, IRIS Radar can help calculate estimated delivery times for individual orders and entire routes. Use that context to anticipate possible delays or downtime, keep customers informed and discuss any weather-related rescheduling that may be needed.
Your map. Your way.
IRIS Delivery Routing offers up to 9 visual map modes, giving you the freedom to choose the look you prefer. Explore four of the available styles below and find the view that feels right for you.
SEE IRIS AT WORK
See a smarter delivery day in action.
See how to select delivery orders on a map, create a route, assign a driver and adjust stops—all in one product walkthrough.
- Start with your deliveries.See how delivery orders are selected on the map.
- Bring the route together.Follow route creation and adjustments to its stops.
- Connect the route to a driver.Watch how a driver is assigned to a route.
Choose Play to watch. Use the player controls for sound, English captions and fullscreen viewing.
Having trouble playing the demo? Use the player controls or open the video separately.
YOUR DELIVERY DAY. YOUR RULES.
Delivery Status Customization.
Your delivery workflow isn’t one-size-fits-all. IRIS puts you in control with statuses, color-coded markers and routing rules tailored to your flower shop. Give your team a clearer picture of every order—and the confidence to keep your delivery day moving.
A clearer view. More control.
- Create custom statuses for every stage, from Pending and In design to Out for delivery—and anything your shop needs.
- Color-code each status so your team can recognize an order’s progress at a glance on the map or in the order manager.
- Choose whether each status is used for delivery routing or for tracking the general status of an order.
- Mark a status as Routable to control which orders can be added to a route and help prevent mapping mistakes.
- Decide whether a marker stays visible on the map after its order has been added to a route.
- Restrict changes to an order’s status when your workflow calls for it.
- Add custom descriptions to each marker status so your team understands exactly what it means.
THE RIGHT PEOPLE. READY FOR THE ROAD.
Manage Delivery Drivers.
Bring your delivery team together in one organized view. Create driver profiles with names, contact details and vehicle information, then select a driver and assign deliveries or routes directly from your routing manager. Less time coordinating. More time keeping your delivery day moving.
Keep your team connected.
- Send delivery updates, changes and manifests to your drivers by text or email, keeping everyone informed when plans change.
- Track driver efficiency and overall performance to get a clearer picture of how your delivery team is doing.
SMARTER PLANNING FOR EVERY TRIP.
Delivery Vehicle.
Make every trip a better fit for the vehicle. Whether your driver uses a van, SUV or car, IRIS AI can assist with route planning based on vehicle type and capacity—helping you select the right driver and plan an appropriate delivery load for each trip.
The right vehicle. A smarter trip.
- Keep drivers informed with delivery updates, changes and manifests sent by text or email.
- Keep track of driver efficiency and overall performance as you manage your delivery team.
- Let IRIS automatically assist with route planning based on vehicle type and capacity, helping you determine how many deliveries to include in a trip.
EVERY DELIVERY. A CHANCE TO BUILD LOYALTY.
Customer Ratings Management.
Turn delivery feedback into a clearer picture of your customer experience. Once your driver confirms a delivery, customers can receive a confirmation email with an invitation to rate your shop’s service. IRIS brings that feedback together so you can recognize what’s working and spot opportunities to improve.
Listen closely. Keep getting better.
- See your shop’s overall customer satisfaction percentage in one convenient view.
- Understand the details with a breakdown of responses by individual satisfaction level.
- Read customer comments in real time, with the corresponding order number, rating and submission date.
- Use customizable customer-profile settings to let customers choose whether they’re happy to be contacted.
- Use advanced Google-review options to help customers share their experience on your store’s Google profile.
A THOUGHTFUL FINISH TO EVERY DELIVERY.
Confirmation Email Designer.
Turn a delivery confirmation into one more reason customers remember your flower shop. With the IRIS Confirmation Email Designer, create branded emails that feel right for the occasion—from seasonal celebrations to everyday gestures. Start with a ready-made theme, make it your own and invite customers to share their experience.
Your brand. A beautiful final touch.
- Choose from dozens of beautifully designed layouts for seasonal occasions and everyday deliveries.
- Personalize the body and footer text to reflect your shop’s voice and the message you want to send.
- Add your business logo so every confirmation feels unmistakably yours.
- Prefer a look of your own? Upload your chosen image instead of using a premade design.
- Enable service ratings so customers can rate their experience and leave comments about your shop’s performance.
THE DETAILS THAT MAKE THE DIFFERENCE
A better way to work.
Plan a better route
Use optimized routing to put your stops in a more practical order, especially when your delivery list is growing.
Send drivers prepared
Print a route manifest and export to GPS so your drivers have the directions and delivery details they need.
A FEW HELPFUL ANSWERS
Let’s make this
feel simple.
We’ll help you choose the right tools for the way your shop works.
Ask our team ↗Can you help me switch from my current POS?
Yes. Our team helps import your existing data and provides training so you and your staff can settle into IRIS. Contact us to talk through your current system and the data you need to bring across.
Does IRIS work without an internet connection?
IRIS floral POS has an offline mode for core tasks when your connection drops. Some connected functions still require internet access; our team can explain which features remain available for your setup.
Do I have to sign a long-term contract?
No. IRIS offers a pay-as-you-go approach without a long-term contract. Talk with our team about the products and plan that fit your shop.
What is included with the free trial?
Your current IRIS offer is a 14-day trial with no credit card or contract required. Contact our team to arrange your trial and confirm the right products for your business.
Is training and support included?
Yes. Training and support are included in your monthly plan, with a dedicated representative who gets to know your business. Reach our in-house team at 877.810.4747.
Will IRIS run on PC & Mac?
Yes. IRIS runs on both PC and Mac operating systems, with no drive partitioning or virtualization software required—simply install it and get started.
Will IRIS work with my existing hardware?
You are not required to use IRIS-recommended hardware, although it is advised. IRIS is designed for high-quality printers, scanners, card readers, and other commonly used retail peripherals; most hardware will usually work, but perfect operation with every device cannot be guaranteed.
Do I have to use one of your recommended credit card processors?
No. You can keep your existing credit card processor, though IRIS-preferred processors offer certain integration advantages.
Is IRIS EMV compliant?
Yes. IRIS is fully certified EMV compliant and can suggest compatible chip-card terminals for your setup.
Are there any hidden fees for your service?
No. Your monthly fee covers your IRIS service, with no hidden service fees or charges.
How long does it take to set up a merchant account?
Underwriting can usually provision a merchant account within 24–48 hours, provided all required information is complete. Timing is typical and remains subject to underwriting approval.
I have an existing website. Can IRIS integrate with it?
IRIS integrates with Shopify, WooCommerce, BigCommerce, 3dCart, and Flower Shop Network, and also offers a built-in shopping cart for existing websites. Contact us to discuss the setup that best matches your site.
Can I send & receive orders through IRIS?
Yes. Through its Flower Shop Network integration, IRIS lets you send and receive orders directly from the IRIS floral POS.
Can I print delivery / supertickets from IRIS?
Yes. IRIS supports industry-standard delivery and superticket layouts, including Teleflora Dove, Eagle, FTD, and RTI.
Do I have to back up my own data?
No. IRIS manages your backups, with data on IRIS servers protected by multiple layers of encryption, nightly backups, and 15-minute incremental backups. Data is also replicated to a secondary secure location to support recovery.